Shipping and Ordering FAQ
What forms of payment do you accept?
Our shopping cart is hosted by Paypal.
Can I place an order and have it sent to a PO Box?
Yes. But, we ship to your Paypal address, so be sure that is accurate.
When will I see my package?
Orders are processed when they are recieved. Note some items may not be in stock with us or our vendors, so please allow two weeks from time ordered to delivery to your address, although you may recieve you package sooner. International orders will take longer. Heat sensitive items (edibles and chocolate products) are shipped at customers own risk, but will mark these packages with 'fragile' warnings for carriers' special handling.
Do you fill orders from the military, and from Hawaii, Alaska, Puerto Rico, and Guam?
All U.S. military service members and U.S. Territories are considered part of the US and no additional charges will be applied. But, please allow longer shipping times for carriers to get the package to you.
How much is shipping?
Our shipping chart is below. Orders from Amazon, Etsy, and other marketplaces will have different shipping rates.
Orders up to 50.00 - 9.95 shipping and handling charge
Orders up to 100.00 - 12.95 shipping and handling charge
Orders up to 200.00 - 15.95 shipping and handling charge
Orders up to 500.00 - 17.95 shipping and handling charge
Orders up to 1000.00 - 34.95 shipping and handling charge
I'm out of the U.S., can I place an order?
Yes. Please email or contact us using out form for questions. Shipping will be priority mail international - and will be based by weight, and the cost will depend on where you reside. Please note that we mark on the customs form what you paid for the item and do not mark items as 'gifts'. Your country may impose other taxes or surcharges; please check with your country’s customs office to determine what these additional costs will be prior to buying.
Can I shop via mail order and pay with a check?
Sure. Use our order form. Email us to for stock availability prior to making a purchase to get shipping times and see about product availibility. Print out the order form directly from your browser from the Order Form page.
What is your return policy?
How can I reach you?
Use the contact form! Our mailing address is below. Our phone and fax numbers are below, but I don't have regular office hours, so email is the best way to contact me. Email us at: info at pastrysampler (dot) com.
Beach Cuisine, Inc.
1672 Main Street Suite E #159
Ramona, CA 92065